Online Reputation Management

Why Your Online Reputation Is Important

  • Your online presence is pervasive
  • Word of mouth is trusted
  • Online reviews impact your search rankings

It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, you’ll do things differently.

Online reputation management (ORM) is the process of managing the online conversations consumers are having about your brand.  Furthermore, ORM is a proactive approach that creates balance, counteracts misleading trends and allows your brand to put its best foot forward.

At Concrete Internet Marketing, we believe every brands online reputation is the lifeblood to building trust with consumers who are increasingly turning to the internet to find out what other consumers are saying about your brand.  With over 15 years of experience and some of the best tools at our disposal, we have the ability to keep an eye on your brands image and join in real time conversation to ensure your brand is represented properly.

Our online reputation management services involves monitoring everything relevant to you business across the web including social media, website, blog posts and online review sites.  We monitor your brand name, hash tags and keywords in real time, giving us the ability to join in the conversation in real time.  Additionally, we developed an online rating system that filters out bad online reviews and ensure that only the best reviews are being left on sites like Google, Facebook and Yelp.

Are you ready to take control of your online reputation?  If so, give us a call at (763) 957-0858 or fill out the form on this page for a free ORM review and analysis.


What Can Online Reputation Management Services Do For Your Business?

What Online Reputation Management Is

Online reputation management (ORM) is the process of managing what consumers are saying about your brand so only the best mentions of your brand can be found when a consumer searches for your products or services.

What Online Reputation Management Involves

ORM involves monitoring everything relevant to your business across the web including social media, websites, blog posts and online review sites.

ORM also involves finding conversations online about products and services you offer in order to join the conversation and make consumers aware that you offer the products and services they are discussing.

Online Reputation for Social Media

On social media, ORM is used to track keywords and hashtags that are relevant to your business, it’s products or services.

ORM is essential to social media because ORM allows you to communicate with your consumers in real time, and we all know consumers want what they want they want it now!

Online Reputation Management & Online Ratings

ORM can improve your online ratings by implementing a filtering system that send bad reviews to your inbox and good reviews to third party review sites.

An ORM filtering system will keep those bad reviews from public viewing, allowing only the good reviews to show up on public sites.

Additionally, ORM services include responding appropriately to all reviews, good, bad or anywhere in between.

Reviews From Our Satisfied Customers

Protero Inc

Since working with Concrete Internet Marketing, our clicks and leads continue to increase consistently every month and our AdWords costs have been cut drastically. I buy and sell on the internet everyday and this is the first review I have posted. For me to be impressed enough to share the great work Concrete Internet Marketing is doing shows how highly I think of their service. Keep up the Great work!

by Jodi Vezina on Concrete Internet Marketing
Great Work!

Couldn’t be more happy with concrete Internet Marketing!! They are incredible 🙂

by Peter Doran on Blank Business Name
Peter Doran Lawn & Landscaping

Concrete Internet Marketing re-designed my website and optimized it for search engines. They have helped me get good placement for many many keywords on Google. They also do an excellent job posting original articles they write that are insightful to my customer base.Keep up the good work!"

Tim Doran Cleaning Services

Concrete Internet Marketing did an amazing job on our website, they communicated very well and implemented what we wanted perfectly. Very professional, highly recommend!

by Jennifer Brovick on Concrete Internet Marketing
Free Heroins Hold

Concrete Internet Marketing did an amazing job doing all of the work we needed done. The website is perfect for the cause . Beautiful work !!!

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